Privacy Policy


This document describes privacy policy, terms and conditions for Massage Therapy Nottingham, M-T-N.

The website  https://m-t-n.co.uk was built to inform people regarding massages and therapies I offer. You are able to find type of treatments with descriptions and benefits, also price list, contact information. The privacy of your personal information is important to me. I am committed to collecting, using and disclosing personal information responsibly and only to the extent necessary for the services I provide.

Personal information includes information that relates to an individual’s personal details (e.g., gender, DOB, home address, telephone number, family status, e-mail address, emergency contact details etc.), health (e.g., health history, health conditions).

I collect information about a client’s health history, to help me assess what their health needs are, to advise them of their options.

I collect, use and disclose personal information in order to serve my clients. The primary purpose for collecting personal information is to provide treatment. For example, I collect information about a client’s health history, to help me assess what their health needs are, to advise them of their options, also we do not sell or share your personal information with other parties.

If you believe that any information I am holding on you is incorrect or incomplete, please write to or email me as soon as possible, at the above address. I will promptly correct any information found to be incorrect.

This privacy policy sets out how M-T-N uses and protects any information that you give M-T-N when you use this website.

M-T-N is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

M-T-N may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01 November 2013.
Massage therapist retains the right to refuse treatment or stop the treatment at any time.

Cookies and Web Beacons Policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies help me to understand how clients are using my website, for example the pages clients visit and the links they click on. This helps me make improvements and understand which pages clients are interested in. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Google (maps)

On the ‘Contact’ page I’ve got a handy tool for you to be able to find where I am based. Google have a Cookie on the site to send data about how many people are using their online maps.

None of the cookies on my website capture any personally identifiable information. You have a number of options when it comes to receiving cookies. You can set your browser either to reject all cookies, to allow only ‘trusted’ sites to send them, or to accept only those cookies from websites you are currently using. If you switch off your cookies most of the site should still work, but your online experience may not be as good as I’d like for you.

Terms and conditions:

Promotions:

I can run regular promotions throughout the year on my services. All promotions without exception are subject to the following terms and conditions:
Specific time frame, outlined in the published information
Promotions cannot be used in conjunction with any other offer
Subject to availability

Cancellation:

Please be aware late cancellation or failure to arrive for your designated appointment will result in a cancellation charge. Cancellation of a treatment within 12hrs or failure to turn up without notice will incur a 50 % charge of the treatment price if the reserved treatment slot cannot be filled. Please be aware that this cancellation policy will also apply to treatments to be paid for by voucher.
Late cancellations and “no shows” disrupt the conscientious and promt service I inspire to provide to all. I am very busy and there will always have been someone who could have been fitted in the missed appointment slots.
If you are taken ill or there is an emergency. I am reasonable, please let me know in the first available instance (i.e: first thing in the morning) and I will waive the fees.

Vouchers:

M-T-N vouchers or gift cards are valid 6 months from the date of purchase. Vouchers are non-refundable and non-transferable. Vouchers cannot be exchanged for cash. When redeemed, change cannot be given and a credit applied. Voucher is not valid during discount or in conjunction with any special promotion. We are not responsible if a Gift Voucher is lost, stolen, damaged or destroyed and no replacement will be provided in these circumstances.
Specific voucher is transferable to a different therapy or service, but if the chosen therapy or service price is higher, the difference will need to be paid.
Late cancellation or failure to arrive for your designated appointment will result in a cancellation charge. Cancellation of a treatment within 12hrs or failure to turn up without notice will incur a 50 % charge of the treatment price if the reserved treatment slot cannot be filled. Please be aware that this cancellation policy will also apply to treatments to be paid for by voucher.

First Visit:

First visit is £5 off for any treatment chosen.
Offer valid from 15.01.2020 for first-time guests only and cannot be combined with any other offers like: package discount or vouchers, etc.